FTC’s New Cyber Regulations for Car Dealerships: What You Need to Know

Cybersecurity is no longer optional for car dealerships; it’s now a legal requirement. The Federal Trade Commission (FTC) has introduced new regulations under the Safeguards Rule, mandating stricter cybersecurity measures to protect consumer data. With dealerships handling vast amounts of sensitive information, customer Social Security numbers, financial records, and driver’s license data - they have become prime targets for cybercriminals.

What Are the New FTC Cybersecurity Requirements?

Under the updated FTC Safeguards Rule, dealerships and other financial institutions must implement a comprehensive cybersecurity program. Key requirements include:

  • Appointing a Qualified Individual: Each dealership must designate a person responsible for overseeing the cybersecurity program.

  • Risk Assessments: Regular evaluations to identify vulnerabilities in IT systems and data protection measures.

  • Data Encryption: Sensitive customer information must be encrypted, both in transit and at rest.

  • Multi-Factor Authentication (MFA): Dealerships must implement MFA to prevent unauthorized access.

  • Incident Response Plan: A documented plan for responding to cyberattacks, including breach notification procedures.

  • Penetration Testing & Continuous Monitoring: Regular system testing to identify weaknesses before attackers can exploit them.

  • Third-Party Risk Management: Ensuring that vendors handling customer data also comply with cybersecurity best practices.

Why This Matters for Dealerships

Failure to comply with these regulations can result in steep fines, legal consequences, and reputational damage. Cyberattacks on dealerships have surged in recent years, with ransomware, phishing, and data breaches costing businesses millions in recovery costs.

How Dealerships Can Prepare

  • Invest in Cybersecurity Training - Employees should be trained to recognize threats like phishing scams.

  • Implement Advanced Security Tools - Firewalls, endpoint detection, and SOC monitoring can prevent attacks.

  • Regularly Update Systems - Patching vulnerabilities reduces the risk of exploits.

  • Conduct Third-Party Security Audits - Ensuring compliance with the new standards.

Final Thoughts

The FTC’s new cybersecurity regulations for car dealerships signal a major shift in how consumer data must be protected. Compliance isn’t just about avoiding penalties, it’s about securing customer trust and business longevity. Dealerships that take proactive steps today will be better positioned to thrive in an increasingly digital and threat-filled world.

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